Privacy Policy for stjohnfc.com
We are staunchly committed to protecting and meticulously safeguarding the privacy, confidentiality, and security of personal information relating to our website visitors and service users. This commitment extends across all our operations, systems, and processes.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.
We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, navigation paths, time spent on pages, referral sources, and device-specific information. This information is collected through automated logging systems, cookies, and analytics tools and may include session duration metrics, feature utilization rates, and user engagement patterns. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including improving website performance, enhancing user experience, analyzing trends, and optimizing content delivery, which enables us to deliver better services, personalize user experiences, and maintain system security. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes your name, email address, telephone number, postal address, account settings, login credentials, and communication preferences. This information is collected through registration forms, account creation processes, and direct user input and may include billing information, subscription details, and account status indicators. The source of this data is your direct input during account creation and management. We process this information for several important purposes, including account authentication, service provision, communication delivery, and transaction processing, which enables us to maintain secure user accounts, deliver services, and process payments. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes your username, profile picture, biographical information, interests, preferences, and social media handles. This information is collected through profile creation forms, preference settings, and user submissions and may include professional credentials, activity history, and content contributions. The source of this data is your direct input and ongoing profile management. We process this information for several important purposes, including personalizing user experiences, facilitating community interactions, enabling content sharing, and improving service recommendations, which enables us to provide relevant content, foster user engagement, and enhance platform functionality. The legal basis for this processing is our legitimate interests in operating and improving our platform services.
Your Rights:
Right to Access: You have the right to access your personal data, which means you can request and receive a comprehensive copy of all personal information we hold about you. This includes the ability to verify the data we process, confirm processing purposes, and review data retention periods. To exercise this right, you can submit a formal access request through our dedicated data privacy portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification details to verify your identity.
Right to Rectification: You have the right to rectification, which means you can request corrections or updates to any inaccurate or incomplete personal data we hold about you. This includes the ability to update contact information, correct account details, and modify profile information. To exercise this right, you can use our account settings interface or submit a formal correction request. We will process valid requests within 15 days and may require account login credentials, supporting documentation, and identity verification to process your request.
Right to Erasure: You have the right to erasure of your personal data, also known as the right to be forgotten. This includes the ability to request deletion of your account, remove specific data points, and withdraw processing consent. To exercise this right, you can submit an erasure request through our privacy center or contact our data protection officer. We will respond within 30 days and may require account password verification, written confirmation, and identity documentation to process your request.
Right to Restrict Processing: You have the right to restrict how we process your personal data, which means you can limit the ways we use your information while retaining it in our systems. This includes the ability to pause marketing communications, limit data sharing, and temporarily suspend processing. To exercise this right, you can adjust your privacy preferences or submit a formal restriction request. We will implement restrictions within 7 days and may require account verification, specific processing details, and formal written instructions to verify your request.
Right to Data Portability: You have the right to data portability, which means you can receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller. This includes the ability to download your data, transfer information between services, and receive data copies. To exercise this right, you can use our data export tool or submit a portability request. We will fulfill requests within 30 days and may require account authentication, format specifications, and transfer details to process your request.Data Processing and Security Measures
We process Service Data which includes user account details, service preferences, and usage patterns. This processing involves automated collection and analysis, enabling us to provide and optimize our football club services. For example, in the context of sports club management, this includes membership status, training schedules, and team assignments. The legal basis for this processing is legitimate interest and contractual necessity, specifically to maintain accurate club records and facilitate member participation.
We process Technical Data which includes device information, IP addresses, browser details, and access timestamps. This processing involves automated logging and system analysis, enabling us to ensure website functionality and security. For example, this includes monitoring website performance and detecting unusual access patterns. The legal basis for this processing is legitimate interest, specifically to maintain system security and optimize user experience.
We process Communication Data which includes email correspondence, form submissions, and customer service interactions. This processing involves storage and analysis of communication records, enabling us to provide effective support and maintain service quality. This includes managing team announcements, event coordination, and member inquiries. The legal basis for this processing is consent and legitimate interest, specifically to maintain effective communication channels.
We process Transaction Data which includes payment records, membership fees, and financial transactions. This processing involves secure payment processing and financial record keeping, enabling us to manage club finances and member payments. This includes processing membership dues and event fees. The legal basis for this processing is contractual necessity and legal obligation, specifically to maintain accurate financial records.
We process Preference Data which includes marketing preferences, notification settings, and customization choices. This processing involves preference management systems, enabling us to respect user choices and provide personalized experiences. This includes communication preferences and team notifications. The legal basis for this processing is consent, specifically to ensure communication aligns with user preferences.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by GDPR standards, ISO 27001 certification, and local data protection laws, ensuring compliance with international regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: 6 years after account closure to comply with legal obligations and handle potential disputes
Usage Data: 2 years from collection for service improvement and statistical analysis
Transaction Records: 7 years to comply with financial regulations and tax requirements
Communication History: 3 years to maintain service continuity and handle ongoing inquiries
Technical Logs: 1 year for security monitoring and system optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for stjohnfc.com
Essential cookies are fundamental to website functionality. These cookies manage user authentication, maintain security protocols, and ensure basic site operations. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability
Functional cookies enhance your experience by remembering your preferences. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings
Analytics cookies help us understand user behavior. They collect information about:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences
Performance cookies assess and improve website operation by:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance
Cookie Management
You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings
GDPR Compliance
For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency
CCPA Compliance
California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information
COPPA Compliance
Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights
Updates and Changes
Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring
Contact Information
For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for stjohnfc.com and covers all associated services.